IT, ET and UT. Rethinking the control of technology in education.

Crossed wires.

A photo posted by Teresa MacKinnon (@profteresamac) on Jan 13, 2015 at 9:28am P

 Working in educational technology and teaching at this time of rapid change I often find myself in uncomfortable positions, trying to navigate conversations with people who have varying levels of understanding of technical systems and priorities that are not my own. I try to understand their point of view and, if they are interested, explain how I see things. Some conversations end happily, with increased empathy, others are awkward. Control is central to the awkwardness.

In educational institutions access to technology, how it is configured and used and by whom has long belonged to IT departments.  Over more recent years, technology deployed specifically for teaching and learning (Educational Teachnology, ET) has seen the development of new IT roles, often combining the skills of technical staff and teaching staff working side by side. This is not always an easy relationship but does provide a bridge between the two areas of activity, allowing (at best) increased understanding of how to provide engaging online systems which meet user needs. 

However, we are rapidly moving to a new reality. 

The era of UT - ubiquitous technology. Our smartphones are often all that is needed to capture and share a learning opportunity. We share and message each other, building our own personal learning environment as we select our preferred tools, sources of information and interactions. The educator's role in this context is changing, no longer the sole purveyor of wisdom (if we ever were) we have to keep pace with the ever proliferating access to more interesting content in order to engage our learners critical skills and earn our place in their information eco-system. The image below, shared on Steve Wheeler's post summarises the changes clearly: 

Originally shared by Teacher Toolkit http://teachertoolkit.me/

The debates and concerns about control of IT systems are really as helpful as my tangled mess of wires. If institutions are to cope with the changing landscape, those in IT and ET need to accept the era of UT and work constructively in discourse, respectful of the rights all have to participation and preferences in choices of technology. Sure, there will be core tools we may provide but control of all technical tool use in unrealistic and undesirable, especially when you are working with young people who have only known a world mediated by the digital. There are more important things to worry about than control - the learning and strength lies in co-operation and distributed networks. Effective collaboration is the key.

As a youngster I would often sit and untangle the box of wires my dad kept for his hobby of amateur film making. Seems like I find myself in that situation professionally now. 

ST

Toneless CMC? I don't think so...

I spend a good deal of time communicating with people through computers these days, as I suspect do most of us. Exchanging hurried emails as we fight to cram in more hours of work each day than is possibly feasible. Sometimes the fact that we can access such messages anywhere, on our phones, on the train etc. means that we feel we are taking part in several ongoing conversations rather that writing a specific message in reply to a clear written communication. I have been accused from time to time of writing rather blunt emails, short and to the point. Equally I have recieved emails which have no more than one word, be it "yes" or "no". 

Such exchanges have been vairously reported as faulty because the medium of email doesn't communicate tone of voice. Of course, any written medium doesn't carry the sound of the voice of the writer. The voice in our head re-interprets the written words in front of us and we reconstruct an impression from that as to how it was written and the feelings it conveys. Although, as a lover of poetry and literature, I think great writers are very clear in their self expression, one has to bear in mind that they may spend days or months crafting their writing and considering how it is to be recieved. Spoken messages are very much clearer, carrying lots of information above and beyond the simple communication of facts. Voice is an amazingly poserful communication tool, something babies learn within moments of birth.

There are of course ways in modern computer mediated communication (CMC) to add tone to your message although some may be frowned upon or ridiculed depending on yrou audience! The emoticon, a small collection of characters on the keyboard that generate an icon or emblem such as :) are designed to help others understand the tone of your message. Whe we get to the stage where we are communicating with somone in a frequent, ongoing way, the tool of choice would have to be either text messaging or instant messaging where use of emoticons is commonplace. Business gurus recognise the scope for miscommunication that can occur through email and have some good advice. 

However as we get more multimodal, using a range of CMC tools for different purposes perhaps we should bear in mind the appropriate ways of communication they require and facilitate. When the telephone was first invented we needed to be taught the protocols for its use. I was taught as a child to answer the phone by saying my phone number and name and then asking "who's speaking please" (my parents ran a business, I knew it was important to give the right impression). We could learn much from younger folk about which technologies are best for which interactions, and they from us can learn how captured, traceable computer-mediated communication is not always our friend. So think before you type :)

Clicks and cliques

I suppose there is a human tendency to cluster around shared interests or passions. We form tribes, we are influenced by those we admire. We like connecting. We wear our group badges with pride, be they football team colours, fashions, preferred technologies, book clubs, sporting activities, on the whole we like to be one of a group or indeed several groups.Birds of a feather, flock together.

Thanks to the internet it has never been easier to seek out those who share interests. As #warcler #clerwar gets underway again the ease of # to find new friends is being put to good use. And so I have been reflecting on connectedness. 

I will be presenting next month on the many benefits of open practice and becoming a connected educator at the Global Education Conference #globaledcon14. There are so many great things that have happened in my life, so many new friends, new connections, new opportunities since I first "lurked" in online teaching spaces and I will be sharing those soon. One that is worth mentioning "en passant" is that, even when you need to down tools and take a break, someone out there is looking at your work and developing it further. Just such an event became apparent to me recently when a friend of a friend shared an image in a tweet:

@WarwickLanguage @sensor63 rough draft of my hack, coming soon with a blogpost to explain #ccourses pic.twitter.com/K06G0d97hC
— ℳąhą Bąℓi (@Bali_Maha) September 8, 2014

Maha's diagram is a lovely re-hacking of a blog post I had written, she was quite dismissive of it, to me it was like a gift out of the blue. A connection with Egypt that I had never made before.

But do clicks make cliques? Does our participation in online groups lead to us shunning others or being dismissive of those who are outside our connections, our PLN? Do we start to use language that distances us from others, making it awkward for them to penetrate our circle? I think we must always remain aware of this danger and willing to engage widely.  

This morning I felt the need to be alone, to wander through the beautiful autumn sunshine with my thoughts. I had come across Dunbar's number a theory which maintains that humans are limited in the number of others they can connect with. I admit to feeling at times overwhelmed by the possibilities for connection and collaboration presented by the web, but I also believe that the brain is not fixed and limiting, it is flexible and complex and I wonder if this theory will stand given the new ways of working and socialising that we are witnessing online. 

As I captured some of the colour of the trees in the park I spotted chestnuts blown down by the wind, carpeting the ground and I wondered what my friends in Clermont would make of the waste of these lovely "marrons" so I will share them here. Just a few more clicks, no cliques, lots of connections.

ALT-C 2014 post conference reflections.

I always look forward to this conference and this year it was held at Warwick so it was a lovely opportunity to bring this brilliant community right to the heart of my work context. The keynotes were inspiring, the connections and presentations helpful, the sheer amount of experience and expertise in educational technology awesome. (and that's not a word I use lightly!) Since the conference finished on Wednesday however I have been mulling over my contributions. I spoke about #oie and #clavier on wed morning and Languages@Warwick development on the wed afternoon. I thought it might be helpful to summarise what I have learnt about using technologies for international interaction in a simple 5 point way for anyone who is thinking of taking this on in their own context. So here goes: 

 1. Choose your technologies carefully but choose your partners even more so! It may be almost impossible to find tech that everyone likes, but this matters not a jot if your collaborators don't trust each other. You will inevitably need to compromise on timings, activities, objectives - play the long game, agree to make progress gradually and take your teachers and students with you. If you're unhappy or resentful don't pretend everything's fine, establish clear communication right from the start and respect the opinions of others. 

 2. Connections precede collaboration. Allow time to let all participants get to know each other. Our experience shows that this is best done by proxy, that is to say carry out some tasks (profile writing,photo sharing etc) which allow the participants to discover each other without the pressure to work together immediately. If you are meeting in an online space each participant will want to build an identity in the space. Remember how you felt on arriving at the school disco or a party in a new house? You probably spent a while thinking about how to dress and then had a few drinks in the kitchen or chatted with familiar people first. 

 3. Ensure a good level of presence. There's little worse than entering an online space expecting to meet people and finding an empty space. Worse still if no-one replies to your messages. Tumbleweed moments! Plan to have sufficient "animators" in the space to welcome each new arrival and facilitate the mingling. Lead by example.

 4. Be open to ideas. Resist the urge to control everything. If people are to engage they must be given the space to make a contribution. They may want to do something you had not planned, you will not know how that will turn out unless you try it. Be flexible and generous with your time and support. 

 5. Celebrate every small win. It is important to growing the activities that you surface the impact of the activities you do. Use hard data as well as participant narratives to ensure that you have a clear picture. Communicate the findings openly and creatively so as to engage onlookers. Careful: Don't make unsubstantiated statements, that will come back to bite you! 

Collaboration is complex, see below the waterline!

#clavier research for Eurocall 2014

Interactive representation of the data collected in the #clavier interviews

Interviews with #clavier participants aimed to establish whether there were shared understandings of the purpose of connecting tutors and students internationally. There were indeed themes that recurred. The extracts in the presentation below present the participants own voices and the image above illustrates the main themes for each question asked.

Q1: How did #clavier come about for you?

Q2: What unexpected outcomes have arisen from informal connections through social media?

Q3: Has this had a positive or negative impact on your working life?

Q4: How do you see this sort of informal network fitting into teacher development in the future?

Q5: What are the threats/opportunities/risks in your context?

Eurocall 2014 Growing like Topsy. from Teresa Mackinnon

RT @RayBoyd007: “@BluntEducator: Technology is a beautiful thing, but if you can't teach without it then you probably can't teach with it.
— Todd (@ToddWhitaker) July 25, 2014

going global

Post inspired by @mrkempnz a fellow tweep and inspiring edtech educator.

From Lone Wolf to Hunting with the Pack - becoming a globally connected educator http://t.co/LlB2Uz9tZq what’s your story?
— Craig Kemp (@mrkempnz) August 9, 2014

Working as a teacher can be a lonely and somewhat insular occupation if you are not careful.  Whether you work in a school, a university, full time, part time or freelance you are assuming a role that puts you under the spotlight and your learners have expectations of you. Over a 30 year career I have worked in a variety of contexts with different age groups from under 10's to over 50's, one to one to one to many, responsible at some periods for the language learning of over 1,000 learners a year. I think I have a reasonable understanding of a range of learner expectations. I have definitely not "seen it all" and I learn more each year from my learners who now tend to be international students following an accelerated learning pathway to French in Higher Education. I am a co-learner with them as we explore the world of resources available to us thanks to the internet and computer-mediated communication (CMC). I try to contribute to my communities, both local and global. 

My PLN, (here's a Top Trumps I did a while back) gathered gradually over more than 5 years through interaction online, lots or reading and great networks of professionals, have broadened my outlook, inspired me to examine my assumptions more closely, to engage with debates central to my chosen career path, and to grow as an educator. Blogging and micro-blogging have helped make explicit the ruminations and half thought through ideas, reflecting and connecting in order to better understand where I stand (split infinitives are OK BTW) . Participating in synchronous and asynchronous CMC has taken me beyond the boundaries of my classroom experiences and those of my immediate colleagues into global interactions and contexts, beyond the UK and Europe. I collaborate with teachers in Australia,the US and around the world in #globalclassroom chats, extend my student connections through the #clavier virtual exchange, and explore the potential for language learning CPD through informal online networks. I have developed my use of technology for teaching, gaining a professional qualification in learning technology through the ALT CMALT scheme and now I research and publish in CMC for language learning and the emerging area of Online Intercultural Exchange (#OIE). 

I had no idea where my early tweets would lead. I followed my head and my heart and found a world of inspiration digitally enabled just a keyboard away. My students and I are the richer for it, my CPD is constant and relevant, my learning lifelong and lifewide. Connecting globally allows us to rise above the immediate, often political nature of our national context and focus on the real issues in education. We need to support the next generation as they discover the realities of sharing the planet and meeting the needs of humanity in challenging times. We promote mutual understanding, communication skills, empathy, openness and creativity. Going global has helped to reignite my passion for education.  

Speaking up!

The point at which I fell in love with the French language is a difficult one to pin down. Undoubtedly I was influenced by the trips my parents encouraged and the role of interpreter which they bestowed on me at just 12 years old. I was terrified of my French teacher but recently took my family to see her home town of Aix-les-Bains because I surely recognise her impact on my life. I went to Oxford Poly to study for a French degree, determined not to "do" literature but within a year I had negotiated more literary study and still have a passion for the works of Mauriac, Camus, Baudelaire, Voltaire and Prévert. (read, discussed and analysed in both my languages). I created a drama project during my PGCE around the theatre of the absurd and the works of Ionesco. Working as an assistante during the 2nd year of my first degree was no doubt a turning point though - I began to understand that language learning is not just intellectually challenging, it is fundamentally transformative - it changes the way you understand others and yourself through interaction. I continue my language learning journey through interaction largely but not exclusively online using #cmc computer-mediated communication.

My community (language teachers/experts in a variety of guises and contexts) are struggling with the realisation that young people are increasingly not choosing to continue language study for single honours degrees, numbers on such courses have been in freefall. It is very upsetting for all of us to see that the qualification we so treasure is not featuring on more wish lists and this has been the subject of countless reports, discussions and soul searching. However, the very opposite trend has been seen in university-wide language study provision so clearly young people do still enjoy the thrill of interaction across cultures. Many of them have done so all their lives but have had little or no state recognition of their linguistic heritage. At a recent school event at my university I asked a group of 14 year olds why they thought languages were useful (expecting the usual list that pointed to employability). This insight came back immediately from a young Sikh - "you can tell someone something without the others knowing what you said". Out of the mouth of babes! Language encodes, linguists decode. That is a human skill, still unmatched by google translate, requiring sophistication, knowledge and skills way beyond those which can begin to be awakened at A level, that is just the beginning. In the UK we have to send a clear message from our community that the journey may be long but it is worthwhile. In schools we need to have the freedom to inspire, in H.E. we must be relevant and move with the times.  Most importantly our community must pull together, for the losses we will sustain otherwise are too terrifying to contemplate. Valuing language skills is valuing human diversity in all its richness, and respect for life gives hope in an era of instability and war.
This post was written to relate to UCML's support for A level Content Advisory Board's recommendations.